We’re Here For You!
For any existing patients, we as a staff make it a priority that any dental emergency will be seen that day. If a patient has what they feel and is an emergency for them, whether it’s obviously pain or aesthetics, anything that they feel is emergent enough that it’s compromising their day-to-day routine, we will make sure we get them in. We always allow time in our schedule as well on a daily basis for new patients; patients that would be new to our practice, new to our community that are in dental pain and have a dental need that we can get them in, we can see them. If not, offering treatment to them. At least giving them some education, diagnosis, typically medication, antibiotic medication to get them out of pain and at least get them to a point where they can get back to functioning and getting on with their routines to avoid having further issues with their dental pain. We also really strive and pride ourselves on patient communication. We offer a texting service, and our phone answering service allows myself and my office manager and other members of our staff to be receiving phone calls or text messages any time of day, night, during the week or weekend. If a patient truly has a dental emergency on a Friday afternoon, they are going to be hearing from us by Friday. It is not a situation where we have a Monday through Friday, sorry if you missed us mentality. We really, really aim to take care of patients that are in need so we keep that service available and take a lot of pride in monitoring that and communicating effectively with all of our patients.